Data controller

Company
TerraSur Ecoaventura
Legal name
TerraSur Ecoaventura SpA
Tax ID (RUT)
78.164.644-K
Address
Km. 44 Route 225, Ensenada, Chile
Email
terrasurecoaventura@gmail.com
Phone
+56 65 2233140

What data we process and why

This site has no forms or user accounts. We process personal data only in the cases below.

Visit statistics

We use Google Analytics 4 to learn, in aggregate, how many people visit the site, which pages they see and where they come from. It only loads if you accept it in the notice. If you reject it, the site does not connect to Google Analytics or store any measurement cookie. If you accepted and later reject it, we delete those cookies from your browser.

Google maps

Some pages show a Google Maps map. When it loads, your browser connects to Google, which receives your IP address and may use its own cookies. Google carries out that processing under its own privacy policy.

Contact by WhatsApp, phone or email

If you message or call us, we receive your name, your number or email address and what you tell us for the booking. We use that data to answer you and arrange your activity or stay. WhatsApp also processes your data under its own privacy policy.

Server logs

Our web hosting provider logs requests to the site (IP address, date and page requested) to keep it secure and running.

Customer reviews

The reviews we show are copied from our public Google listing. We publish them without the name or photo of the person who wrote them.

Legal basis, recipients and retention

Legal basis

Visit statistics rely on your consent, which you can withdraw at any time. We process contact data to answer your request and carry out the booking you ask for. We apply Chile's Law No. 19,628 on the protection of private life and Law No. 21,719, which reforms it.

Who receives the data

We do not sell or hand over your data. It only reaches the providers that make the site work: Google (Analytics and Maps), WhatsApp (Meta) and our web hosting provider. These companies may store data on servers outside Chile, for example in the United States or the European Union.

Your rights

What you can ask for

You can ask for access to your data, its correction, its deletion, object to its use, and ask for its portability and its temporary blocking. You can also withdraw your consent at any time.

How to ask

Email terrasurecoaventura@gmail.com and tell us which right you want to exercise. It is free.

Cookies

A cookie is a small file a site stores in your browser. This site uses only the ones below.

Google Analytics cookies (_ga)

They tell one visitor from another and count visits. They last 2 years and are only stored if you accept.

terrasur-consent

Set by this site. It remembers whether you accepted or rejected cookies. It stays in your browser's local storage until you delete it; it needs no permission because it is required to respect your choice.

Google Maps cookies

Provider: Google. The embedded map may set them on the pages that show it, under Google's policy.

How to change your preference

Use the "Cookie preferences" link at the bottom of any page, or delete this site's cookies in your browser.

Changes to this policy

If we change this policy, we will publish the new version here with its update date.